How Chalice Recording Studios Has Managed 20+ Years of High-Profile Sessions with Studio Hero
Chalice Recording Studios, a premier Hollywood recording facility, operates five distinct studios serving major label artists and independent musicians alike.
With a reputation for their elaborate interior decor and extensive collection of rare vintage analog equipment, Chalice needed a studio management system that could handle:
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Multi-room scheduling for simultaneous sessions
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Equipment tracking across hundreds of pieces of gear (guitars, keyboards, microphones, outboard gear, and vintage analog equipment)
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Engineer and producer scheduling
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Client management for high-profile artists
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Session billing and invoicing
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Maintaining 24/7 operations
Since the beginning Chalice has relied on Studio Hero (Studio Suite back in the day) to manage every aspect of their facility operations.
26 Years of Continuous Operation
“We’ve been using Studio Hero longer than some software companies have been in business,” says Chalice’s Studio Manager, Sandra Stevenson. “The fact that we’ve never needed to switch to another system speaks volumes about its reliability.”
Zero Double-Bookings in a High-Volume Environment
Operating five studios simultaneously with overlapping sessions requires precision scheduling. Studio Hero’s resource management ensures that rooms, engineers, and equipment are never double-booked-critical when working with major artists on tight deadlines.
Equipment Accountability at Scale
“With the volume of gear we have floating between studios—from vintage Neve consoles to rare microphones worth tens of thousands of dollars—we need to know where everything is at all times. Studio Hero’s equipment tracking gives us that peace of mind,” the scheduling tech explains.
Seamless Multi-Studio Coordination
Chalice frequently runs sessions across multiple studios at once. Studio Hero allows the Chalice team to see the entire facility’s schedule at a glance, coordinate engineer availability, and manage client bookings without the chaos that spreadsheets would create.
Professional Client Management
Working with artists like Justin Bieber, Demi Lovato, Cee Lo Green, and countless other high-profile clients demands professionalism at every touchpoint. Studio Hero’s client management and billing features ensure that every session is documented, tracked, and invoiced accurately.
Why Chalice Stays with Studio Hero
“After 26 years, Studio Hero is part of our DNA,” the studio owner reflects. “Our team knows the system inside and out, it integrates perfectly with how we operate, and working with a support team actually answers when we call – you can’t put a price on that kind of reliability when you’re running a facility at this level – we’re on a first name basis with the Studio Hero team and have grown to love their top tier customer service. We’ve watched other studios come and go, we’ve seen software companies fold, and we’ve heard horror stories about studios losing data or dealing with buggy systems. Studio Hero has been rock solid through it all. That’s why we’re still here-and why we’ll be here for another 26 years.”
About Chalice Recording Studios
Located at 845 N Highland Ave in Hollywood, Chalice Recording Studios has been a cornerstone of the Los Angeles music scene since 2002. Known for their five state-of-the-art studios and extensive collection of vintage analog equipment, Chalice has hosted recording sessions for some of the biggest names in music. Learn more at chalicerecording.com
